Memosino Privacy Policy




Privacy policy and user license information

This policy certifies all your personal information as strictly private. Any information used to operate the software or communicated via email is secure and be kept strictly confidential. Please read this privacy policy carefully to familiarize yourself, to make informed decisions when using our site.



Why do we collect information?

We collect information to enable us to provide a more customized service (for example, your personal information allows us to create your personalized home page). In addition, your contact information allows us to inform you of our latest product updates and offers. This information remains with MEMOSINO and is absolutely not nor even partly shared with any third party.



What kind of Information is collected?

When you visit our web site, you may provide us with three types of information:

1. Explicit information

We are not interested in any personal information other than the email address at log-in. Should you find our offer attractive and wish join a study session, we will enquire your billing details. On a voluntary basis only, we are interested to learn about the background of our customers like ethnic, age, gender, region of residence, education.

2. Implicit information

When you use the site, we collect usage data (login history, which lessons you study, how long you spend on them, etc). Implicit information is only analyzed in aggregate formats for statistical purpose without any link to your personal data. Implicit data is exclusively used for company- internal purposes to improve our service.

3. Exchange information

Not any information will be exchanged with any third party.



How about cookies?

Like most other modern websites, MEMOSINO uses a standard technology called "cookies" to collect information on how the website is used, and to make usage more convenient for the user (cookies allow us to provide your personalized homepage, for example).

A "cookie" is very small text document which, if your browser settings permit it, our website places on your computer. Cookies help us recognize you and tailor your experience. It is important to note that cookies do not allow us to gather any private information.



What Other Techniques are used?

Standard Web Server Logs allow us to monitor the traffic on our website. This information can include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our Web site. Since we are not a client or subsidiary to any outside advertisers or ad-serving company, no third party will contact you in promotion of their products and services, as such protecting your privacy.



How do we protect your personal information?

MEMOSINO safeguards your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction by state-of-the-art technology. We use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and entrust a European data center to store and safeguard this information, i.e. Azure. At the point of purchase, you are requested to use an SSL-enabled browser such as Microsoft’s Internet Explorer, Firefox, Netscape Navigator or Safari. This measure protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.



How do we use the information?

We use personal information only for the purposes of administering our business activities and providing customer service including an occasional information to your email account about important changes to our website or new services you might find valuable. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so. Just send us an email at user@memosino.com to state your preference.



What conditions apply reporting errors or to personalize the database?

A core benefit of MEMOSINO is its functionality, which will in a future release include the option to expand the database with your own entries (this function is not available in the present version of the software). Add Chinese characters or Words, which you find useful. We retain the right to monitor such entries in a strictly anonymous manner for the sole purpose of database integrity and database operations. We retain the right to review and use such additional entries for the release of any updated database or software version of MEMOSINO. We greatly appreciate your report of a material error in the database of either Chinese Characters or Words like for example a misspelling of characters. The above applies also to suggestions for additional database contents made by email or other means of communication.



User license information

MEMOSINO is a software program designed to study Chinese Characters and Words. Although all presented information in the form of Chinese Characters and Chinese Words and its translations or interpretation into different languages is part of the public domain, the following remain in the exclusive ownership of MEMOSINO UG and are not covered by the individual right to use MEMOSINO after paid registration as a user, respectively shall not become copied, shared, altered, tempered, forwarded, distributed or in other than the intended use of learning the Chinese language under a registration with MEMOSINO UG consumed:

a) Collection of Chinese Characters and Chinese Words (including phrases, idiomatic terms and similar) in the form of screen shots or other electronic formats generated from the MEMOSINO Website;

b) Presentation of Chinese Characters and Chinese Words (including phrases, idiomatic terms and similar) in the form of flash cards and its layout or design offered on the MEMOSINO Website;

c) The extensive cross-reference collection of Chinese Characters, enhancing the learning experience unique and original with MEMOSINO;

d) The extensive options to customize each individual learning session, especially the unique option to select and reject /replace individual flashcards in a learning session;

e) The randomization of lessons by the software, which provides an additional focus on the study efficiency;

f) The grouping of Chinese Words in “Electives”;

g) The unique multiple-choice test of flashcards after each study session.

If you have other questions or concerns about MEMOSINO’s Privacy Policy and User License Information, kindly email us at info@memosino.com.